A warm, well-maintained gas fire glowing beside a comfortable armchair

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Servicing & Safety

Annual servicing, safety checks & repair.

Keep your fire safe, efficient and beautiful, year after year. Servicing, safety inspections and repairs for gas fires and stoves, by Gas Safe and HETAS registered engineers across Deal and East Kent.

Looked After

A fire is for life when it's cared for.

Like anything that runs on gas or burns fuel, a fire works best, and stays safest, when it's serviced regularly. An annual service keeps the flame clean and efficient, catches small issues before they become expensive ones, and gives you the peace of mind of a proper safety check.

We service everything we fit, and plenty we didn't. Whether it's a gas fire, a wood-burning or multi-fuel stove, or an older fire that's been neglected for years, our Gas Safe and HETAS registered engineers will get it back to its best.

Got a fire that's stopped working? We repair as well as service. Tell us what it's doing and we'll take a look.

An EmberCraft engineer servicing a gas stove during an annual maintenance visit in Kent

What We Look After

Servicing for every kind of fire.

Gas fire servicing

A full clean, flame and pressure checks, plus flue and ventilation tests keep your gas fire safe, efficient and looking its best.

Stove servicing

We inspect the stove and flue, check and renew rope seals, glass, baffles and firebricks, and advise on sweeping and fuel.

Safety inspections

We carry out and document thorough safety checks for landlords, homebuyers and anyone seeking peace of mind.

Repairs

We diagnose and repair faulty pilot lights, ignition systems, fans, seals and other worn parts, using genuine components wherever possible.

Got a Gazco?

Gazco fire or stove playing up?

If your fire is a Gazco and you've been quoted a long wait by the manufacturer, we have a dedicated service for exactly that. As Stovax & Gazco trained and approved engineers, we can usually have a Gazco fire diagnosed and running again far sooner than the official route.

See our Gazco repair service

A premium linear gas fire of the kind EmberCraft services and repairs

How It Works

Booking a service is simple.

  1. Get in touch

    Call, WhatsApp or message us with your fire or stove type. A photo of the data badge helps us prepare.

  2. We book you in

    We'll arrange a convenient slot and give you a clear price up front, with no call-out surprises.

  3. Service & safety check

    We clean, test and inspect, flag anything that needs attention, and carry out any agreed repairs.

  4. Signed off

    Your fire is left safe, clean and running properly, with a reminder when next year's service is due.

Good to Know

Servicing questions, answered.

How often should I service my fire or stove?
Once a year is the standard recommendation for both gas fires and stoves, usually before the colder months. Regular servicing keeps it safe and efficient and helps avoid breakdowns when you need the fire most.
Do you service fires you didn't install?
Yes. We service and repair most makes and types of gas fire and stove, whoever fitted them, including older fires that haven't been looked at in years.
Can you carry out a landlord or home-buyer safety check?
We can. We provide documented safety inspections for landlords and prospective buyers, carried out to the correct standards by registered engineers.
My fire has stopped working. Can you repair it?
In most cases, yes. Problems with pilot lights, ignition, fans and seals are often straightforward to fix. Tell us the make, model and what it's doing and we'll advise.
Do you sweep chimneys?
We service stoves and inspect flues, and can advise on sweeping as part of keeping a solid-fuel appliance safe. Let us know your setup and we'll point you the right way.
Are you registered?
Yes, our work is carried out by Gas Safe and HETAS registered engineers. Safety is never something we cut corners on.

Where We Cover

Servicing & repair across Kent & the South East

From our Deal base we service and repair across East Kent, including Sandwich, Dover, Walmer, Folkestone, Hythe, Canterbury, Ashford, Faversham, Whitstable and Herne Bay.

DealWalmerSandwichDoverFolkestone HytheCanterburyAshfordFavershamWhitstableHerne Bay RamsgateBroadstairsMargate

Safe & sound.

Time for a service?

Book your annual service or safety check, or tell us about a fire that's not behaving. We'll get it sorted.